Answered By: Kontakt Biblioteket
Last Updated: Aug 23, 2017     Views: 110

What do I do, if I have forgotten my password?

You can reset your password here:

Type your user ID (CPR without the hyphen or 6-digit user ID) and the email address which you have registered with us. You will receive a link to create a new password.

If you are unsure about which email is registered, send us a scan or picture of your "Yellow Card", passport, or driver's licence, and we will register your current mail.

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The phones are closed Monday July 15 - Friday July 26.

We still answer emails and chat workdays 9 am - 4 pm, and usually you can expect an answer the following workday 3 pm at the latest. If your request requires further research, it may take up to three workdays before you receive a reply. Your inquiry is answered by information and subject specialists.