Answered By: Kontakt Biblioteket
Last Updated: Aug 23, 2017     Views: 104

Service declaration

The Royal Library/CULIS assists you in finding the information you may need according to the principle of help to self-help. It means that we can help you by telling you what to do – and that you must do the work yourself. So we do not find information for you or look up information for you in the library’s collections.

You can expect replies to questions as to how you apply for membership of the library, orders, loans, renewals, and access codes as well as advice and guidance in information retrieval.

We cannot engage ourselves in specific tasks, but we can help you get on.

If you are looking for newspaper articles we refer to:

If you are looking for articles in weekly magazines (Billed-Bladet, Hjemmet, etc), ask your local public library to order the magazines from the State and University Library in Aarhus. If you live in the metropolitan area, you may request magazines for use at Reading Room West in The Black Diamond.

If you are working with genealogy, we refer to the State Archives.

If you need help to answer "quiz questions", i.e. questions where the answer can be found easily in an encyclopaedia or in Google, see your local public library.

Specialist help free of charge

The University Library provides individual guidance in information retrieval within the areas that are covered by the faculties at Copenhagen University: Book an Information Specialist.

Questions regarding the National Library’s collection of maps and pictures, manuscripts and old prints, notes, plays, pamphlets etc. must be put to the collections in question.

Specialist help for a fee

The University Library offers more extensive topic searches within the university’s subject areas. The searches are mainly carried out in databases that contain periodical articles.

The National Library offers various topic searches, replies to inquiries etc. for a fee too.

Read more about fees etc.: Price lists.


We process inquiries workdays 9 am - 4 pm, and usually you can expect an answer the following workday 3 pm at the latest. If your request requires further research, it may take up to three workdays before you receive a reply. Your inquiry is answered by information and subject specialists.